Delete your account

Last updated: 29 August 2026

You can request deletion of your rough account and associated cloud save data at any time. This applies to play on rough.co.nz and in the official Android app (rough on Google Play).

How to request deletion

1. Email admin@wynyardcollective.co.nzfrom the email address linked to your account.
2. Include your account email and, if helpful, your hero name so we can verify ownership.
3. We will confirm when your account and save data have been deleted, usually within 30 days.

What we delete

• Your account (email and password hash)
• Cloud save data tied to your account (progress, inventory, settings)
• Hero name and other profile fields stored for your account

What may remain

• Short-lived security and hosting logs (for example IP address and timestamps) retained by our provider for fraud prevention and operations
• Data collected by Google for advertising (AdSense on the website, AdMob in the Android app), subject to Google's policies and your device settings
• Guest progress stored only in your browser's local storage — clear site data in your browser or uninstall the app to remove it locally

More information

See our Privacy Policy for how we handle personal data, or email admin@wynyardcollective.co.nz.